FAQ | UHF RFID hardware, deployment, integration, support

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Products
What read range can I expect from the AXR-8400?

In a portal configuration with two AXA-CP50 antennas, the AXR-8400 reliably reads standard inlay tags at 2–4 metres in a controlled portal.

Integration
Can your readers connect to WMS or MES systems?

Yes. The AXR-8400 supports REST and MQTT interfaces for direct WMS/MES integration.

OEM / Custom
Do you support OEM or ODM customisation?

Yes. The AXM-102 module is designed for OEM integration.

Compliance
What certifications do your products carry?

Our products carry FCC (US), CE (EU), and SRRC (China) certifications.

Deployment
How do I handle multi-read (cross-read) issues at adjacent portals?

Cross-read management requires antenna pattern design, output power tuning, and zone-based event filtering.

Project
What is the typical project timeline from order to deployment?

Hardware lead time is typically 4–6 weeks from confirmed order.

Products
Can the AXH-200 handheld work offline?

Yes. The AXH-200 supports offline operation with local data storage and sync-on-reconnect.

Support
Do you provide post-deployment support?

Yes. We provide 12 months hardware warranty, firmware updates, and technical support.

Products
What tag formats do your readers support?

All readers support EPC Gen2 / ISO 18000-6C. The AXR-8400 also supports ISO 18000-6B.

Project
Can I get a sample or evaluation unit before committing to a project?

Yes. We offer sample requests for qualified project discussions.